Highlights:
Doing business internationally has become an everyday occurrence, and email has made communication with partners abroad faster and easier than ever before. Can your English writing skills keep up? In this course, the basics of business letter and email writing are covered so that you can achieve the best results in your correspondence with clients and colleagues in other countries. Learn, with practical examples and exercises, how to create the right level of formality and how to structure your writing effectively and efficiently in order to obtain the desired outcomes of your messages.
You will learn …
- how to use a repertoire of phrases approriate for a variety of letters, i.e. making enquires, making offers, responding to complaints etc…
- how to differenciate between formal and informal expressions to create a style suitable for the context.
- how to structure sentences to make clear and precise statements.
- how to be diplomatic and friendly.
- how to use accurate punctuation.
You will be able to …
- attain the information you need.
- reply quickly and effectively.
- achieve the right tone for the right occasion.
- recognise common errors and edit texts.
- make a professional impression more easily.
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