Collaborative interpersonal skills for international communication

Feel comfortable – sharing information and learning from each other

Imagine working in an international English speaking environment where you and your colleagues feel comfortable sharing information, learning from each other, asking for what you want, and making suggestions for changes and improvements. Sounds idyllic?

Cooperation and collaboration are not just values; they are also skills – skills that can be trained, practiced, and developed.

When collaborative skills are demonstrated consistently by leaders and employees in a work environment, these values come alive and so become a part of the culture and the daily routine.

Creating a culture of trust will make you, your team, and your organization flourish and grow, not to mention make your workplace more attractive to new talent.

My name is Julia Warner and for over 20 years, I have been supporting professionals at all levels develop their communication skills in English. Please scroll down and take a look at my training and coaching programs to learn how I can support you.

(For more information on my professional background, please view my LinkedIn Profile.)

What comes to mind when you think of conflict? Disruption and change? Vulnerability and discomfort? Courage and strength?

My name is Julia Warner and I am a registered mediator with the Austrian Ministry of Justice, and I support individuals in developing their ability to understand and deal with conflict.

From my personal perspective, I can’t think of a more important life skill than that.

If we learn to approach conflict with an open mind and a genuine desire to understand ourselves as well as our counterparts, we can make faster progress towards more sustainable solutions.

I offer individual coaching, group training and mediation services. Please take a look around my website and feel free to get in touch.

Looking forward to hearing from you!

Training


Collaborative Communication Program

My training program, Collaborative Communication, is divided into 4 modules. Each module focuses on developing a specific skill set that revolves around interacting with others to promote engagement and collaboration within a distinct professional setting.

MODULE 1
Public speaking and confidence training

Being able to present and share information confidently and naturally is an important skill when collaborating in a professional environment. In this module, we focus on how to engage and interact with your audience to make a competent and memorable impression. Additionally, we look at how to be more persuasive and build a convincing argument.

MODULE 2
Teamwork and
self-leadership

Cultivating a collaborative mindset as well as developing an attitude of self-leadership and self-responsibility are crucial skills for making teamwork work. In this module, we focus on the dynamics of teamwork and how to maximize the potential of working in a team. Additionally, we look at how leading yourself improves cooperation with others.

MODULE 3
Managing potential
for conflict

The sooner we recognize potential for conflict and address it, the easier it is to prevent escalation. In this module, we look at how to give constructive feedback and confront challenging situations in such a way as to preserve and even improve your working relationships. This ability is critical for collaboration. Conflict is inevitable, but combat is optional.

MODULE 4
Cooperative
negotiation skills

Everything in life is a negotiation. Nevertheless, there are different negotiation settings that require different approaches. In this module, we will look at internal negotiations and how to approach them cooperatively so as to maintain – and profit from – long-term working relationships.

Training framework

Each module can be booked separately as individual seminar day(s) or all together as a training course. The length of each module depends on the needs of the client and is determined after a thorough needs analysis.

Additionally, I offer one-on-one coaching and training in the above mentioned areas.

Training can be conducted on-site and/or online.

Depending on the size and needs of the group, a co-trainer from my network can be called in.

What’s more, my training programs are taught in English. Why? For the following reasons:

  • English is the international language of our age and being comfortable using English means being up-to-date.
  • It fosters cross-cultural competence when international participants come together for training events – also online.
  • My background in English language teaching can provide added support when training in English as a second language.
  • It creates added value for you, especially if developing fluency and confidence in English are a part of your learning goals.

Mediation

Business Mediation


Mediation is a voluntary process that is based on self-responsibility:

When a conflict escalates, a typical characteristic that develops is what experts call “tunnel vision”, which means the parties involved in the conflict increasingly lose the ability to consider perspectives other than their own. This is normal, albeit unproductive.

What mediation can do is support the parties in opening up their viewpoint again; this will enable the parties’ ability to communicate, empathize with each other, and develop options that can help resolve the conflict. An external, professional mediator knows how to guide this process and facilitate understanding and cooperation.

As a registered mediator with the Austrian Ministry of Justice, I offer in-company mediation for teams where companies are looking to improve collaboration and efficiency. When necessary, I work in co-mediation with partners specialized in various business areas: finance, law, technology etc.

Coaching


You want to achieve a goal and would like to work with a coach to support you?


My individual coaching program can support you through the process.
 
Firstly, we clarify and define your practical and coherent goal, and with creative tools, you will design a vision that inspires and motivates you. Then we will identify enablers and blockers, and together work out a step-by-step plan to get you moving forward. Regular check-ins will monitor and guide your progress.
 
My job is to support you, guide the process, and give you an external perspective on your development. Your job is to have faith and be active in making your vision a reality.

Contact

Call me or send me an email!
In English or in German.

Contact

Call me or send me an email!
In English or in German.